Help & Support

Get help with SafetyIQ features, find documentation, and contact our support team

Documentation

Comprehensive guides and API documentation

Video Tutorials

Step-by-step video guides for all features

Download Resources

User manuals, templates, and quick reference guides

Live Chat

Chat with our support team in real-time

Frequently Asked Questions

How do I set up safety alerts?

Navigate to Safety Alerts > Active Alerts and click "Create New Alert". Configure your criteria and notification preferences.

How can I export company data?

Go to Companies page, select the companies you want to export, and click the "Export" button. Choose your preferred format (CSV, Excel, PDF).

What does the risk score mean?

The risk score is calculated based on violation history, severity of incidents, geographic factors, and compliance track record. Higher scores indicate higher risk.

How often is the data updated?

Safety data is updated in real-time as new violations are reported. Company information and regulatory data are updated daily.

What browsers are supported?

SafetyIQ works best on Chrome, Firefox, Safari, and Edge. We recommend using the latest version for optimal performance.

Need More Help?

Our support team is available 24/7 to help you with any questions or issues.

System Status

All systems operational